Refund policy

 

Returns & Refunds Policy

Your satisfaction is our priority.

• Damaged, defective, or incorrect items: Please contact us within 14 calendar days of delivery, providing clear photographs of the item and its packaging. We will arrange a free replacement or full refund at your discretion.
• Change of mind or incorrect sizing: As we operate a direct‑ship model, we are unable to accept returns or process refunds for orders cancelled after dispatch or items returned for personal preference. We recommend reviewing all product measurements carefully before purchase, and we are happy to assist with sizing guidance upon request.